I have started this new work since last June, and have been enjoying it so far. However, for the past few weeks, it's just been so crazy. It's just so annoying to have to go through what we went through.
A support project has recently been transitioned to us and throughout the past 3 months, we've encountered issue after issue. This should've been just a support "side line" project, it should not take so much of our time, but it did! Especially last week.
Last week was terrible. We did catch up jobs, and when we finally succeeded with that one, that ended up updating a lot of our data (obviously) which showed up a flaw that the other source systems we were relying on changed their data (without us knowing) and thus resulted to users not being able to login to the application.
Add to that, that same weekend we had a release where we fixed the LDAP configuration, and now since they can't login, they're all blaming us that it was our changes that caused a lot of users not to be able to login. We keep insisting that it isn't, we've proven it, and now, they still won't give the sign off. They, the business are giving us headaches. We're trying our best to fix this application out, it's not that easy, and we painstakingly learned how to handle it bit by bit, and what happens? We get escalated. Sheesh.
HELLO!?!?!?! I ranted out to my colleague because after that weekend, I really felt so bad. So bad that I really wanted just to leave that project behind (of course I can't). Murphy's Law all the way that time.
Anyway, i don't know what'll happen. There are still a lot of issues to discuss, and I just want to get over it now. I hate getting emails related to this project.
I think I need a vacation.
2 comments:
I'll pray na maging ok na talaga yan. Hirap talaga kapag ganyan. masakit sa ulo. :( Hugs Bev. Maaayos din yan. :)
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